Michelle is our Customer Care Manager – passionate about ensuring our office runs efficiently and Advisers are kept regulated & compliant. Her implementation of our client maintenance systems, referral and re-fix programs ensure our communication and service is always kept to a high standard.
Michelle is also one of our Senior Analysts – she loves helping others and this role allows her to do just that. She helps our clients throughout the entire process, from enquiry through to settlement. “My goal is to give our client’s an experience that is as painless as possible. Finance is stressful enough without having to know how each lender works. Lenders policies, their paperwork and their communication, all differ! I love helping our client’s through this process and will do anything to make this as easy, stress-free and even as enjoyable as I can!”
Michelle’s true passion in life is her family. She is married to Glen and is Mum to 5 gorgeous boys. “Our home is ‘Happy Chaos’, there is love, laughter, challenges and copious amounts of energy and that right there… is my heart!”